Q: Do you have agents in my coutry?
A: Not yet. We are looking for electric hoist agents global now, if you have interest, contact us freely.
Q: If you do not have agent here, how to guarantee the after-sale service?
A: We provide after-sales service directly to you, don't worry about this. Nowadays, the technology is very developed, we can provide online after-sales service for pictures, videos and meeting. If necessary, our engineers can also go directly to your site for on-site after-sales service.
Q: How can I get my crane or hoist, if I place an order?
A: We will delivery your crane and hoist on time and ship them by sea or by air to your designated port or place. By sea, the time will be slightly longer, but the freight is very low. If the goods are shipped by air, the time is short, but the cost is higher. You can choose according to your situation.
Q: Can you supply single phase electric hoist?
A: Yes, we can supply single phase electric hoist, but only electric chain hoist type (lifting capacity: 0.5-5ton).
Electric wire rope hoist supply scope:
- Lifting capacity: 0.5-80 ton
- Voltage: 220-600V 3Phase 50/60Hz
- Single girder hoist and Double girder hoist
- Customized wire rope hoist
Electric chain hoist supply scope:
- Lifting capacity: 0.5-35 ton
- Voltage: 220-600V 3Phase 50/60Hz
- Single phase chain hoist / block, lifting capacity is 0.5-5 ton
Q: Can I have a crane with single phase power supply?
A: No, as the motor for crane do not have single phase type, so all of our cranes do not have single phase motor, only 3 phase motor, so if you need a crane, you have to have 3 phase power supply in your place.
Q: What payment methods do you support?
A: T/T L/C D/P
Q: How long is the warranty of your cranes or hoists?
A: 12 months from date of commissioning or 18 months from the date of dispatch from our factory whichever comes first.
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